Gov. Bob mcDonnell announced the launch of a new state website Wednesday that allows people to apply for public assistance benefits online.
The online service, known as CommonHelp, will allow Virginians to apply for programs, check the status of applications or update or renew benfits.
“Technology is changing how state agencies do business,” McDonnell said. “Self-service delivery systems not only save time and money, they improve the efficiency of government by providing online
flexibility and services our citizens have come to expect from the private sector.”
The online service is available 24 hours a day at https://commonhelp.virginia.gov/access/, and allows Virginia residents to access such programs as temporaryassistance for needy families (TANF), child care services, energy assistance, the supplemental nutrition assistance program (SNAP) and medical assistance.
McDonnell unveiled the program at a press conference in Fairfax with the state's Secretary
of Health and Human Resources William Hazel and Virginia Department of Social Services’ Commissioner Martin Brown
“CommonHelp is one of the best examples of our commitment to the Governor’s statewide health reform initiative,” Hazel said. “The Virginia Department of Social Services and technology partner, Deloitte LLP, have set a new state standard for streamlining multiple programs and processes into one personalized customer service model.”